More Step Up To Complain About FAA

Whistle-Blowers Say Agency Ignored Safety Concerns

FAA worker Mike Cole's warnings about safety were called
FAA worker Mike Cole's warnings about safety were called "paranoia."
  Enlarge Photo    
Discussion Policy
Comments that include profanity or personal attacks or other inappropriate comments or material will be removed from the site. Additionally, entries that are unsigned or contain "signatures" by someone other than the actual author will be removed. Finally, we will take steps to block users who violate any of our posting standards, terms of use or privacy policies or any other policies governing this site. Please review the full rules governing commentaries and discussions. You are fully responsible for the content that you post.
Washington Post Staff Writer
Saturday, May 31, 2008; Page D01

Kim Farrington says she was only doing her job as a Federal Aviation Administration inspector when she raised concerns about problems involving an airline's training program. But her bosses, who she thought were too cozy with the carrier, punished her for her warnings, she said.

Her workplace became unbearable, and Farrington said she was essentially fired in 2004.

Last month, Farrington came forward as a whistle-blower, filing a complaint about her treatment with the U.S. Office of Special Counsel after she read news reports about how FAA inspectors blew the whistle last year on lax oversight of Southwest Airlines. She was not alone. Like Farrington, other former and current FAA employees have filed complaints about how the agency treated them and responded to their safety concerns.

The special counsel has received complaints from at least six other FAA whistle-blowers in the weeks since Congress held hearings into the Southwest debacle, according to some of the whistle-blowers and sources familiar with the investigations.

Those complaints and several others received in the past year formed the basis of a letter sent to top FAA officials several weeks ago, asking the agency to retain a massive number of documents, e-mails and other records at its offices across the country to aid the investigations.

Congressional staff members have received hundreds of other tips from whistle-blowers about the FAA, according to Jim Berard, a spokesman for the House Transportation Committee, which held a high-profile hearing in early April into the Southwest and FAA lapses. A few of those complaints have been referred to the Transportation Department's inspector general. Others are being examined by investigators on the Transportation Committee, Berard said.

The complaints suggest that the FAA will continue to face tough questions in coming months.

But investigators acknowledge that the cases may not be as clear-cut as those raised by FAA inspectors who reported lapses in how the agency oversaw Southwest Airlines. The FAA last year improperly allowed Southwest to keep flying jets in need of key safety checks, a decision that top FAA officials have acknowledged was a big mistake.

"Whistle-blower disclosures and retaliation can be very difficult to bring home," said Jim Mitchell, a spokesman for the special counsel's office. "It's vital that we get hold of evidence beyond what we are getting from the whistle-blower."

Mitchell declined to comment on the cases the special counsel's office is pursuing. However, sources familiar with the probes and interviews with FAA employees reveal a wide range of complaints and allegations of potential safety lapses and unfair treatment in recent years.

Peter Nesbitt, an air traffic controller at Memphis International Airport, said he filed a whistle-blower complaint over the way he was treated after he made repeated disclosures last year about safety problems tied to what he thought was a dangerous approach pattern for planes. He sent letters expressing his concerns to his congressman, the National Transportation Safety Board (NTSB) and top FAA safety officials, he said.

Some of the issues were corrected, Nesbitt said. But the controller, who has made disclosures of other alleged safety issues, said he soon found himself under intense scrutiny at work and was punished for reasons he still does not understand. He is no longer allowed to control air traffic, he said.


CONTINUED     1           >

More in Business

Small Business Blog

Small Business

Post.com's Sharon McLoone on the ins-and-outs of starting, owning and managing your own business.

WashBiz Blog

Local Companies

Post editors and writers keep you informed about the region's business community.

Government Inc.

Government Inc.

The Post's Robert O'Harrow Jr. shines a light on the good, bad and sometimes unsettling world of federal contracting.

© 2008 The Washington Post Company